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笑一个8文档网 No.67, Lane123 Job Road,, Job District, Shanghai, 200070 http://qiaobujianli.com (+86) 13xxxxxxxxx serv笑一个8文档网@.com SUMMARY OF QUALIFICATIONS • Over 5 years of part-time managerial, customer service and salesexperience in family import business • Strong work ethic and time management skills demonstrated by ability to excel academically while working and assuming leadership role in extra-curricular activities • Proven results negotiatingand maintainingcustomer, supplier and producer relationships EDUCATION Honours Bachelor of Arts University of Toronto Mississauga June 2023 • Double Major: Management and Psychology • Related courses: Project Management, Technology in Organizations, Advanced Marketing Management • 4th year Management Project: contributed to consumer, industry and competitor 2010 analysis for business plan; received grade of A+ • CGPA: 3.35 out of 4 • Gordon Cressy Student Leadership Award • Dean’s Honour List Recipient BUSINESS AND MANAGEMENT EXPERIENCE Lishkara Fabrics Inc., Import/Export 2023-2023 Manager of Operations • Contact and negotiate with over 20 producers and suppliers resulting in improved cost savings and product quality • Maintain workplace computer network including assessing user needs, managing network failures and recommending solutions • Direct hiring and training of new staff with less than1% turnover in 3 years Sales Representative Summers 2023-2023 • Maintained strong customer relations with existing retail customers • Developed new business contacts in various countries in the Middle East and Europe leading to improved producer and supplier relationships • Developed and marketed two new product lines that increased revenue by 20% Communications Director, Student Management Society University of Toronto Mississauga Sept.-May 2023-2023 • Developed and distributed monthly newsletter to 60 members • Ensured proper protocol followed in all communication with external sources LEADERSHIP EXPERIENCE Teaching Assistant, Management Department, University of Toronto Mississauga Sept.-Dec. 2023 • Developed and presented weekly tutorials to reinforce materials from lecture and textbook • Marked assignments and weekly quizzes for a group of 25 first year management students Undergraduate Mentor (Volunteer) Management Department, University of Toronto Mississauga Sept.-Dec. 2023 • Mentored a first year management student • Actively coordinated access to campus resources (Academic Skills Centre, Career Centre) for the student Team Captain and Member, Soccer League, University of Toronto Mississauga Mar.-Sept. 2010-2023 • Elected Team Captain in spring season 2008 for outstanding leadership and sportsmanship INTERESTS • Avid reader of Economist and Canadian Businessmagazines • Travelled to many countries in the Middle East and Europe • Squash and tennis enthusiast