英文简历范文：技术人员个人简历（二）
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英文简历范文：技术人员个人简历（二） Wesley C. Warwick 874 Elliott Street Dover, NH 03820 Phone: 603-534-2738 Email ID: wesley. Objective Executive-level position with responsibilities in Customer Relations and Technical Support. Strengths Project Management, Leadership and Team Management. Product Development (Software,Documentation,QA) Process Improvement. International Customer Services and Support Operations Quality Management as well as Service Delivery Systems Accomplishments Directed the technical support and customer service for a $150M software company. Devised a global strategy for improving international service. Negotiated contracts in terms of service with Fortune 500 companies. Managed the delivery of simultaneous products including the introduction of new innovative technologies. ABC Corporation, Houston, TX Director of Customer Relations, 1997 - Present Provided strategic direction and operations management for the customer service division of a reputed multinational software company. XYZ Software, Houston, TX Director of Customer Service, 1993 - 1997 Directed all aspects of client relations and technical support. Education University of Texas, Austin, TX B.A., Business Administration, 1993 Affiliations Member - Texas Customer Service Association Member - American Technical Society Selected Publications & Presentations Protecting Your Company's Server, presentation, New York, NY, 6/01 Customer Service in the New Century, presentation, Paris, France, 4/00 Technical Brainstorming, article, Houston Chronicle, 11/11/99 Understanding the Service Industry Concepts, article, Business Weekly, 8/02/98 References Made available on request. 英文简历范文：技术人员个人简历（二）下载地址(word版本)：英文简历范文：技术人员个人简历（二）.doc |
